Jetstar is an Australian budget airline that is a wholly-owned subsidiary of Qantas. It was created to be a direct competitor of Virgin Blue, another low-cost Australian airline. Its main hubs are located at Melbourne Airport, and Sydney Airport with secondary hubs in Auckland, Brisbane, Cairns, and Gold Coast Airports. Jetstar operates a large number of domestic routes in addition to regional and international destinations. Jetstar has a fleet of 66 aircraft, a mix of Airbus and Boeing 787 Dreamliners. Jetstar is a part of the Jetstar Group created by Qantas, which also includes Jetstar Asia Airways and Jetstar Japan.
Jetstar transports 85,000 people a day because of the work of its 7,600 employees. These employees occupy office roles, ground positions, pilots, engineers, and cabin crew. In addition to experienced traditional hires, Jetstar also offers graduate programs, apprenticeships, and cadetships. Working at Jetstar includes benefits like:
Health and well-being programs
Employee assistance programs
Travel discounts
What Is Jetstar’s Hiring Process?
The recruitment process at Jetstar varies depending on the job you are looking for. The first step is the same no matter what your career is. Go to the Jetstar website to search for an open position that matches your qualifications. When you find a job that interests you, fill out the application, and upload your CV.
Once your application makes it through the initial screening you will be contacted for further screening. This may be as a video interview, a telephone screening, or even a face-to-face interview. This initial interview is a chance for you and Jetstar to find out if you really are a good fit.
An assessment day will be required for most positions. This will take about 3 hours. It will include an informational session about Jetstar and the details of each position. There will be group exercises during which you will get to meet people who could potentially be your co-workers. The session will end with a one-on-one competency-based interview.
Jetstar’s Assessments
Some positions with Jetstar will require you to take psychometric tests either before or during the assessment day. Pilots, in particular, will be put through multiple rounds of testing prior to being interviewed. Jetstar uses assessments developed by Talent-Q and Saville. The test you are given will depend on the fleet you applied to work with, and the job you applied for. The tests are used to determine if candidates have the cognitive abilities and personality traits that will make them successful. These tests are given to potential pilots, and may also be used for some other roles.
Numerical Reasoning Exam – This is one of the most common psychometric tests, and is given to people applying for a wide variety of jobs. It will show how well you are able to work with numbers presented in tables and graphs, and your ability to determine the right functions needed to solve the problem. This test is multiple-choice, and you will be working under a time limit.
Verbal Reasoning Exam – Since being able to follow directions both written and verbal, and correctly interpret what you were told is so important, this is another common test. You will be given short passages to read, followed by true or false statements. This test also has a time limit.
Logical Reasoning Exam – This shows your ability to recognize patterns and problem-solve without words or numbers. You will be presented with different matrices, and you will need to determine the pattern to find the missing piece. This assessment is multiple-choice and timed.
Personality Survey – There can be a lot of pressure involved in airline positions. Personality tests will help show how well you work under pressure, your ability to work with others, and other personality traits that are important to job success.
The length of these tests will vary depending on the version you are given. Some job-seekers may be given stand-alone tests while others, such as pilots, may be given combined tests like the Talent-Q elements test, or the Saville Swift test. These have questions from all areas and can be more difficult than the stand-alone tests.
How to Prepare for Jetstar’s Psychometric Tests?
Regardless of the style of assessments you are given, you should devote some time to prepare. In this competitive field, if your scores are not outstanding, you will not be in the running for the job you want. Set yourself up for success by practising areas you do not feel confident in. You do not need anything fancy, you can work on your skill with numbers by using flashcards, and doing practice problems. If you need extra help, you can find apps online that can help make studying easier. Verbal reasoning can be helped just by reading, and there are apps that can help you practise this as well. Diagrammatic and logical reasoning tests can be practised with resources you can find online. All of these should be practised while timed so you are used to working under pressure.
Do not try to cheat the personality test. You want to give Jetstar an honest personality profile. Remember that while you should be honest, you should also be professional, and answer all the questions from a professional point of view.
