ING Assessment Tests & Interview Process Preparation – 2025

What Is ING Group?

ING is a global bank with a strong presence in Europe.  It is a market leader in Netherlands, Belgium, and Luxembourg.  ING serves over 38 million customers, corporate clients, and financial institutions in more than 40 countries around the world.  It strives to make the banking process run smoothly for its customers for the purpose of allowing its customers to be free to run their businesses and live their lives in the ways they wish, reflecting who they are as individuals and businesses.  ING is serious about sustainability, as is shown by their ‘A’ rating in MSCI’s ratings universe, and being listed as a leader in the banks industry group by Sustainalytics.

ING prides themselves on their agility.  Their employees work in small, self-directed multidisciplinary teams.  This approach allows ING as a large company to maintain the ability to make changes quickly in response to customer needs.  Depending on the region, ING offers flexitime, remote working and part-time working to allow its employees to have a healthy work-life balance.  ING values employees who are responsible, innovative, and self-starters.

What Is ING’s Recruitment Process?

Apply for a Position

During this step, you will fill out the online application.  You will indicate the country and career track you desire.

ING’s Online Assessments

You will take three online psychometric tests to assess your ability to fit into the ING culture, as well as your ability to understand, interpret, and evaluate information.

Human Resources Interview

For this interview, you will meet with an HR professional and a trainee.  You will be asked competency-based questions that were chosen with input from the results of your online assessments.

Business Panel Interview

This interview will be with two representatives from senior management in your career track and an HR expert.  You can expect to be asked questions about your prior education and experience, as well as being asked to respond to ways you would handle hypothetical scenarios.  Be sure you are up to date on what ING is up to by going to their website and reading their latest press releases and news stories.  Remember that ING is looking for employees who are innovative and thrive on taking initiative and turning plans into actions.

Screening Assessments

The online assessments are an important part of ING’s hiring process.  The results of these assessments determine whether or not you move on to the interview portion of the process.  Advanced preparation will help you achieve your goal of being a serious contender in the application pool.  Taking practice tests will enable you to score high enough on the assessments to be invited to an interview.

ING’s Cognitive Assessment

Cognitive assessments give ING information about how you process information, and whether your numerical or verbal skills are higher.  Taking practice tests will give you the same information, and allow you to focus your preparation on the areas where you most need to practice.  These tests are timed and are given in a multiple-choice format. 

• Numerical Reasoning
  On these assessments, information is presented in a variety of forms such as graphs, tables, and datasets among others. You will be required to gather information from the graphics in order to answer questions.  You may be asked to analyze data and possibly make predictions based on the data.  Basic computation skills may also be assessed.
• Verbal Reasoning
  On these assessments, information is presented in written form. You will be asked to read a paragraph and then to answer questions about the information presented in the paragraph.  You may be asked to make inferences, draw conclusions and/or analyze information from the text.  Grammar, spelling, and writing conventions may also be a part of the assessment. Assessments are in multiple-choice format, so you may be asked to identify correct or incorrect answers from the choices given.

Situational Judgement Tests (SJT)

On this type of assessment, you are given hypothetical, common workplace scenarios.  You will need to choose the response that most closely matches how you would respond to the scenario.  While taking this assessment, you will want to keep in mind that ING values teamwork and personal initiative. Answering questions with these values in mind will help you to align with ING’s desired candidate qualities.  Practice tests can help you see where you stand in relation to these qualities. Practise a free SJt test.

Personality Assessment

This is also a multiple-choice format assessment.  The results will let ING know if your personality is a good fit for the company culture.  On a personality assessment, you might be given examples of activities and asked to choose the answer that most closely correlates to how much you enjoy or dislike the stated activity.  You may also be given activities to choose between, or given scenarios and asked to rate your comfort level with the activity.  Taking practice tests can ease your uncertainty on the day of the actual assessment since many answers are nuanced and can seem very similar.

How to Prepare for ING’s Assessment Tests?

• Take practice tests to assess your personal strengths and areas for growth.
• Check your answers, paying particular attention to the answers you got wrong.
• Understand why you answered incorrectly and practice those skills.
• On situational judgment and personality assessments, check how your responses align with ING’s corporate culture. If possible, align your responses to the culture without selling yourself out.

Taking practice tests will give you information about yourself, as well as allowing you to excel on test-taking day.  In a competitive job market, a strong assessment score may be what causes you to stand out in the candidate pool.