Direct Line Group (DLG) Aptitude Tests, Assessment Centre, Recruitment Process & interviews Online Preparation – 2025
What Is Direct Line Group?
Direct Line Group (DLG) is a British insurance company headquartered in Bromley, United Kingdom. The company was founded in 1985 and now has over 10,000 employees. DLG consists of several different brands, including Direct Line, Churchill, and Green Flag, among others.
DLG’s purpose is to help people. They strive to make insurance personal and inclusive, giving their customers peace of mind. They aim to serve their customers with the following values at the core of their business:
Do the right thing
Aim higher
Take ownership
Say it like it is
Work together
Bring all of yourself to work
Working for Direct Line Group
DLG embraces individuality and wants its employees to enjoy their jobs and be themselves while working for the company. They work hard to give their employees an outstanding work-life balance and offer flexible working options such as remote work, job sharing, and part-time positions.
They also pride themselves on their company culture that embraces after-work events, fundraising opportunities, and paid leave to support a charity or your local community.
In addition to learning and development opportunities, employees at DLG get to enjoy the following benefits:
A competitive salary
Pension
Flexible work options
Private medical insurance
Holiday time off
50% off home, motor, and pet insurance
Free travel insurance
Free Green Flag breakdown cover
Optional insurance cover
Discounts, cashback, and offers
Flexible casual dress code
What Is Direct Line Group’s Hiring Process?
Online Application
Once you find a role you want to apply for, you will need to submit an online application. You will need to upload your CV and a cover letter during this process. Be sure that your CV is only two to four pages long and highlights what makes you an excellent candidate. Tell the company about yourself and why you want to be part of the team in your cover letter.
Game-Based Assessment
You will also complete a few assessments during your application process. One of these will likely be a game-based assessment that will measure your cognitive ability and interpersonal skills in a fun and engaging way. This game-based assessment will be timed and ask questions similar to a diagrammatic reasoning test.
Direct Line Group is known to use Saville Assessments during its hiring process. Be sure to learn more about these assessment types and practice them ahead of your assessment.
Video Interview
After completing the initial assessments, you will graduate to the next stage of the recruitment process: the video interview. This interview will be a pre-recorded interview that will ask you a set of pre-determined questions to which you can record yourself answering. Be sure to answer these questions in a clear, concise, and professional way.
DLG’s Assessment Centre
The last stage of the DLG pre-employment process is the assessment centre. The assessment centre is a full-day event that brings together candidates to participate in various group activities and a face-to-face interview. Some exercises that you may encounter during the assessment centre include:
Presentation: The hiring manager may ask you to give a short presentation on an assigned subject. They will provide this information to you before the assessment day.
Group Exercise: During this exercise, you will need to work with other candidates to solve a simulated workplace problem.
Roleplay: They may ask you to act out a scenario with an assessor, such as pretending to take care of a customer service issue.
In-Tray Exercise: The in-tray exercise will assess your ability to prioritize tasks and see how well you make decisions under pressure.
Case Study: During the case study, you will receive written information and need to analyze the situation and present your findings in a short-written report or presentation.
Written Exercise: You will write a report based on the information given during the written exercise.
Psychometric Assessment: They may also ask you to take additional psychometric assessments onsite.
The hiring team will be assessing your behaviour throughout the day, so be sure to be professional and courteous to everyone you interact with. It is also a good idea to come as prepared as possible. Be sure to research the company and role and come prepared to ask a few questions about the position.
How to Prepare for the Direct Line Group Assessment?
The most efficient way to prepare for the Direct Line Group assessment is to practise ahead of time. There are a lot of sample questions online that will allow you to practise your timing and see what kinds of questions they will ask you. There are many free resources available for job seekers, and there are paid resources as well.
It is also a good idea to prepare for your video interview and the assessment centre by rehearsing responses to common interview questions.
The more prepared you are for the recruitment process, the better chance you will be successful and landing the job.
