Accor Psychometric Tests, Recruitment Process & Interviews Online Preparation – 2025
What Is Accor?
Accor, a global hospitality group, has a rich and diverse history that has shaped its position as one of the world’s leading hotel and hospitality companies. Founded in 1967 by Paul Dubrule and Gérard Pélisson in France, Accor has evolved from a single motel into a multinational corporation with a significant presence in the hospitality industry. Accor operates in more than 110 countries, with over 5,100 hotels and 300,000 team members worldwide. Its extensive network spans the globe, with hotels and properties located in key cities, tourist destinations, and business hubs. From iconic luxury hotels to budget-friendly accommodations, Accor’s diverse portfolio serves the needs of a broad range of travellers.
What Is the Recruitment Process at Accor?
Accor places a strong emphasis on creating a positive and inclusive work environment. Its interview process reflects the company’s commitment to selecting talented individuals who align with its values and customer-centric approach. The application process typically involves the following steps:
- Online Application and Review: Begin by visiting Accor’s official website or relevant job portals to explore available positions. Submit your application online, ensuring that your resume and cover letter highlight your relevant skills and experiences. Once your application is submitted, it undergoes a review process to assess your qualifications and suitability for the role.
- Initial Contact: If your application is shortlisted, you may receive an initial contact, which could be an email or a phone call, to discuss your application further. This may involve confirming your interest in the position and gathering additional information.
- Interviews: The interview process at Accor typically includes one or more interviews. These interviews may be conducted in person, over the phone, or via video conferencing, depending on the position and location. Prepare for a mix of behavioural, situational, and job-specific questions. The interview stage emphasizes examples from your past experiences, requiring candidates to give detailed responses.
- Assessments: Depending on the role, candidates may be required to undergo assessments. These assessments can vary and may include skills tests, personality assessments, or other job-related evaluations.
- Reference Checks: Accor may conduct reference checks to verify the information provided in your application and interviews. Ensure that your references are aware of your job search and can speak to your qualifications.
Accor’s Assessment Centre
For the final stage, the Assessment Centre, candidates face diverse exercises such as aptitude tests, role-plays, case studies, presentations, and interviews. This comprehensive evaluation, conducted either at the company campus or an external venue, provides a thorough profile of competencies and workplace performance. Successful navigation through these stages positions candidates favourably in securing a role within Accor.
Accor’s Psychometric Tests
Accor employs a multifaceted assessment approach for prospective candidates. The process includes CEB SHL numerical reasoning tests, verbal reasoning tests, and inductive reasoning tests.
- Numerical Reasoning Tests – The Numerical Reasoning Tests evaluate quantitative skills and your ability to work with numbers. You may see questions with graphs, percentages, and word problems, which range from the high-level graduate and management tests to the operational level.
- Verbal Reasoning Tests – The Verbal Reasoning Tests assess your communication abilities and text comprehension, where candidates read short text passages and answer questions to evaluate the accuracy of statements based on the provided text. This part has a time limit.
- Logical Reasoning Tests – Inductive reasoning tests and deductive reasoning tests assess how well you can think abstractly, as well as assess your logic and pattern recognition, which involve evaluating rows of figures, including arrows, lines, and shapes, following specific rules. These exams may feature scenarios with one rule governing shape relationships or multiple rules that candidates must figure out. For instance, candidates might encounter a matrix of shapes missing a piece and must identify the absent element from the given options.
SJT Scenarios
Accor also uses Situational Judgment Tests (SJT), which typically include 25 to 50 engaging and challenging scenarios you might experience in your future job position. After presenting a scenario, candidates must identify the most or least suitable response and rank or rate the responses based on their effectiveness. SJTs have become a standard requirement for job positions because they help to evaluate various traits and abilities relating to:
- aptitude and overall judgment
- conflict management
- interpersonal skills
- problem-solving
- negotiation skills
- teamwork facilitation
- cultural awareness
Why Are These Tests Used?
Accor often uses verbal reasoning psychometric tests during the hiring process to assess applicants’ abilities in understanding, analyzing, and interpreting written information. These tests play a crucial role in evaluating candidates’ comprehension skills. Furthermore, personality tests at Accor aim to provide insight into your true self, measuring various traits and characteristics relevant to the job. While they offer a snapshot of your personality, it’s essential to be honest and approach them authentically.
How to Pass Accor’s Assessment?
To excel in Accor’s assessment tests, familiarize yourself with the specific formats, such as CEB SHL verbal and inductive reasoning tests. Practice regularly using online resources or Accor-provided materials to enhance your skills in text comprehension, numerical reasoning, and logical thinking. During the assessment centre, expect a variety of exercises, including aptitude tests, role-plays, and case studies. Preparation is the most important thing, so understanding what to expect in advance will make you feel more confident going into the exam and practising beforehand will enable you to get a high score. The application process is highly competitive, so ensure that you do everything you can to perform the best you can on these tests. By preparing strategically, you’ll increase your chances of success in Accor’s comprehensive assessment process.
